Bajaj Electronics — bajaj popular smart induction

I took the bajaj popular smart induction from palam market. The induction was not working after few days. I registered the complaint as per the process. The case was transferred to l r pant in delhi, the service provider works according to his availability. It has been one of the worst experience. I have to be at home for the person to come and to look into it. The engineer comes to the house and checks the machine and said the machine is not working and have to be replaced. I was told they will give me a slip to change the induction. But it has been 2 months i am chasing and nothing has happened. L r pant services are pathetic, i am still waiting for the change.
I would appreciate if that can be changed asap.
Please contact me at [protected]