Bajaj Electronics — Regarding the AC purchase

Address:

KPHB, Hyderabad

Dear Sir,

We have purchased samsung AC wi fi model in Feb 2021 from Bajaj electronics forum mall. Since the used /damaged one is delivered from the godown, we have replaced with Godrej AC 2020 1.5 ton inverter model.There was again the problem with the unit as it was repaired 4 times in a span of 10 days. Now it was replaced again.

The problem is that Bajaj electronics has replaced with 2019 model instead of replacing with same one.I am trying to contact the manager ( Raju) for the last 2 to 3 weeks but not reacheable or available

We have purchased this product on finance and now we are paying higher amount for the old 2019 product. This is not fair from Bajaj electronics and let me know if you can replace it with same one or else refund the amount paid.

Thank you and waiting for your response.

Best Regards,
Susheel