[Resolved]  Bajaj Electronics — Voltas ac model 185 zyj not delivered even by evening 5.05pm next day

Address:Hyderabad, Andhra Pradesh, 500 082

I purchased voltas air conditioner model 185 z y j a and paid rupees 40500 on 3rd april 2017 in the morning by around 11:49:26 a. M the invoice number is 1207 / 17 / s - 1390 dated 03-apr-17 at bajaj electronics panjagutta. They said that the item will be delivered at my residence. To my surprise the item was not delivered even by the night of 3rd april 2017 and even today that is 4th april 2017 the item has not been delivered till 5 p. M. Had i purchased the item in some other shop it would have been delivered by now and installed and i would have been enjoying. I am not able to use my computer due to non availability of the ac. Non delivery of the item is also causing tense moments for me raising my blood pressure. I feel very unhappy for having choosen bajaj electronics to buy the item. I rang up to them several times but they respond only on a few occasions and evade proper replies. Their customer care no.[protected] does not ring at all. I paid through my sbi debit card and the invoice no. On the customer copy is 052978 dt[protected].
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Apr 10, 2017
Complaint marked as Resolved 
Bajaj Electronics had shown poor response. They delivered on the 3rd day. It was installed on the 7th day.
Apr 05, 2017
Updated by vempatissn
Even on the third day today i.e., 5th April, 2017 the AC is not delivered. On ringing, the salesman says he will ring back in 15 minutes. But not rang up to me and also not responding even on several calls from me. The customer care no is not ringing at all. They made me believe that the model was readily available in their stock. But failed to deliver even on third day till now I.e. 6.40pm.
Apr 05, 2017
Updated by vempatissn
Now I doubt their intentions and wish to take back my money I paid rupees 40500.

Apr 05, 2017
Updated by vempatissn
No I doubt there intentions and wish to take back my money I paid rupees 40500

Apr 10, 2017
Updated by vempatissn
Finally the AC was delivered on 5th April 2017 at 8 p.m. appointment was given for 7th April 2017 for installation of the AC. But nobody turned up on the day or the next day. Finally it was installed on 9th April 2017. It is working OK. Perhaps this is the normal amount of time they take if we purchase an AC in summer season.

Apr 10, 2017
Updated by vempatissn
The AC is installed and is working ok. Hence, I am closing this complaint

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