Bajaj Finance — Card blocked for no reason

Address:

Panchkula, Haryana, 134113

Hi, My name is Gaurav Gautam. I recently went to your Chandigarh office to preclose the two mobile phone loans. I was requested for a meeting about some investment plan. They guy visited and explained the plan. We were not interested. The same evening I get a msg saying your card has been blocked under the policy. It was valid til 2025. Is this how your policy works?