Bajaj Finance — CMP mandate debited?

Address:

Ludhiana punjab

2nd August 2021 ko mere sbi account se 2381rs cut huye due to cmp mandate bajaj finance. Kya aap bta skte h ye charges kyu cut huye?
Na to customer care se baat krva rhe h, seedha call cut. Mujhe apki service bilkul bhi psnd nhi aayi. Kal mai inki local branch me visit krne ja rha hu. ECS is liye sign nhi kiya tha ki bina vjah paise cut krte rho.