Bajaj Finance — complaint against collection boy

I m a dealer.. Dealer code - 281026
One of my customer is not paid the amount through bank.. Then the bajaj offc call the customer to give them the money with fine amount.. The customer told "i give u money after 2 days bcz bank holidays"... But the collection boy not listen and go to the customer house and creat scene in his house.. The hole area comes out fem home.. They want to know what happend... So i m telling that this is in your rules??? Why the collection boy do this??
When i told to the bajaj offc they also told me they need money right now... That is not a sytemetic process... The customer is very close to me.. He did not come again to buy something from me... I need ans why your offc doing this.. Ans the customer also want to know this.. U lose ur customer... Nothing more
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Myself Prabhakaran (Chennai) I have taken 1 lac loan from bajaj and I have been paying regularly but due to this Pandemic situation I was not able to EMI on 02/09/2020 . Yesterday a collection boy named Santhosh came to my house by afternoon, I was not in my home . My mother was 60 years old lady, she told him my son is not in home and asked him to come tomorrow, but that collection boy never moved and shouted using bad words and created a scene in my Apartment . Tomorrow is my Salary day, I am going to pay the money with added interest. But I never expected this kind of behaviour from Bajaj . Anyone kindly let me know where I need to complaint against this Bajaj collection boy .
My husband has taken loan of around 1.5 lakh.we have been paying emi regularly before covid and also during covid we are trying to pay the emi but since there was strike in Gujarat for long time my husbands funds are blocked for long time.still we are trying to pay as much we can.but the collection guy kiran mistry has been bothering us since quite a few months. We have paid around 80k during pandemic still every month the collection guy is harassing us and calling an unusual hours from different phone numbers.life has become miserable after taking loan from bajaj.i will advise all my friends family and acquaintances never to borrow from bajaj ever.i am also going to complaint to RBI

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