Bajaj Finance — credit dispute | |||
Recently when i applied for a loan, then i came to know that there is some issue in my cibil score While further investigation on it i came to know rs. 56, 154/- showing over due against me, for some consumer loan of rs. 10396/- which i have taken in 2011. It may be noted that, i have never been informed about this overdue by credit institute in last 8-9 years. Then cibil provided me account details as following Name of the credit institution: kotak bank Loan account number. : bf3c024388 I contacted kotak bank, they directed me to baja finance and provide me contact no. Of relationship manager (Mr. Robin kumar). When i talk to him and brief him about my case, he said i have to pay 32000/- to close this account. It may be noted that, due principle amount is rs. 10, 396/- only. Then i have asked him to provide details how they are claiming 56154 /- and then agree on 32000/-, he said this details can not be provided. After that his response was very unprofessional. Earlier he was even not agree to provide me his e-mail id for formal communication when i forced and said that “ in that case i have to call kotak bank for your e-mail id” he provided me his mail id without spelling. Well i have dropped mail to him at robin. [protected]@kotak.com for closing this account but since his response was very unprofessional i am raising my complain on this platform too. Was this information helpful? | |||
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4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
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