Bajaj Finance — Credit Vidya Fees

I have been charged 4 999/- as credit vidya fees & an Insurance charge of 5000. I was never informed, or I am aware of this fee, and they also confirmed to me that there are no hidden fees.
I don't want any credit vidya report and Insurance, or never I was informed about this. They also created my fake email address to take consent for this nonsense FFP report.
Need the repayment of same at the earliest. If not, will go to consumer court and RBI for hidden charges leveraging on customer and false promised before the transaction. Furthermore, the same thing happens to many people before my case; I request that you kindly take the necessary action earliest.

Loan account number- P586PGI3207203
Regards
S Fahad Hussain