Bajaj Finance — emi card charges amount not refunded

Unfortunately, i wanted to avail no cost emi facility. Hence applied for bajaj emi card. Amount of rs 412 debited without my knowledge. Waited for 2-3 weeks. First of all its hell of confusion & unclear to apply & check for status. Cannot talk to them directly. However since card not received i have been writing mail for refund and that i do not want card due to pathetic service of bajaj finance.

They have been assuring to credit my amount in next 2 days. Next 2 days. Next one week. I get this reply every time i write mail to them. I had to send my account statement 3 times as asked by them. All this despite i being old customer who successfully closed a loan of rs 25000 3 years ago.

They are bunch of # & punks.