[Resolved] Bajaj Finance — fake promises/fraudulent calls to sell their products | |||||
Before taking this account I was told all the false statements and benefits about the OVER DRAFT account. Below are the things which was told by the Bajaj finance executive (Aamir from Delhi as he claimed) and his manager. 1. I was told no additional charges other than 0.5% processing fee and the executive promised to make it more down from internal approvals. WHICH HE DINT 2. I was told the OD account money will be there in Bajaj experia account and only when in need I can take the money from account. To my surprise all the amount was transferred to my savings account and interest is deducted. 3. I was not told about any Credit card protection plan of Rs. 2999 or handling charges of Rs. 1999, this is again a surprise to me. 4.I have taken loan for 10 laks but additional Rs.2999 got added. And total of Rs 11, 115 got deducted which I was never told off even after asking him repeatedly. he clearly told no additional changes. Now for that Rs. 11115 interest of Rs. 1725 is being debited every month. I have been cheated to take this account and Now for closing this account additional charges of 20k approx is being asked by customer care team. I even have the call recordings of the sales person spoke to me.. Pls do the needful to close the account with no extra charges and if possible pls help me get back the extra amount deducted from my account. Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved | |||||
1 Comment | |||||
Comments
15%
Complaints
4647
Pending
0
Resolved
675
+91 20 3040 5261
+91 20 3040 5060
+91 20 3040 5221
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
View all Bajaj Finance contact information
Request you to please share your CPP membership number and contact details. This will help us in resolving your query.
Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Regards,
CPP Team