Bajaj Finance — forcing me to pay incorrect loan amount

Website:

www.bajajfinserv.in

Sir

With a very sad and unsatisfied heart i am writing this to you, hoping that you could solve my problems.

I bought 4 items with my bajaj finserv emi card, from flipkart in big billion sale last september. Which in total cost me ₹5046/- (The time duration for this emi is 3 months). But from seller end one product of john player pants was cancelled, which costs ₹719/- (. Its transaction id is[protected]. This ₹719/- has been refunded to my bajaj finserv account as per flipkart (See attachment), so now my loan amount should be ₹4327/-. But still in my bajaj account my loan amount is as it is, no change is done. That's why my emi got due this month. I went to my jamshedpur branch to talk this issue, but they said they can't do anything for online transaction, the only thing i can do is send a mail.

I put this issue to [protected]@bajajfinserv.in they said it will be solved in 3-4 days but it hasn't been solved yet. And their emi department is calling me and threatening me to pay my dues. It's been a very bad experience. Please solve my issue fast otherwise they charge me for my late payment of emi. I will be grateful.

Rohit sharma
Bajaj finserv customer id[protected]
Bajaj finserv registered mobile no. - [protected]
Bajaj finserv loan account no. - 515ecf49998814