Bajaj Finance — Fraud on foreclosure charge - cheating

Bajaj Finance is charging 4.6% as foreclosure charge now.

I have two personal loan from Bajaj Finance. The loan details are
1. 404SAL10647085,
2. 404SPL2619287

The issue is i am planning to close the above PL. but there is a foreclosure charges has been added. But when i took the loan they said 0% foreclosure charges. I took a loan in 2015 and one more loan in 2016.

Today i visited to the customer care office in Bangalore. They asked me to sent a email to [protected]@bajajfinserv.in

This is the reply which i got from the customer care.
[protected][protected][protected]
Dear Customer,

Thank you for your association with Bajaj Finance Limited (“BFL”).

As discussed with you on call [protected] and with reference to your email, we would like to bring to your attention the following:

1. You have availed financial facilities amounting to Rs. [724589 and 911762]/- (Rupees [in words] only) vide the subject mentioned Loan Account(s) from BFL.
2. You have submitted a request to foreclose the said Loan Account(s) vide the above referred letter.

We would like to inform you that BFL has implemented the foreclosure charges effective June 2016 for all its customers. Accordingly, in case you choose to foreclose the aforementioned Loan Accounts, the foreclosure charges are payable basis the loan agreement(s) executed by you with BFL,

The same has been intimated by BFL from time to time through various modes of communications including by way of letters couriered to you as a customer.

We would like to bring to your attention that levy of foreclosure charges to your Loan Account(s) is as per the prevailing Regulatory guidelines and the current market practice.

Thanking You,
Yours Faithfully
Mangesh Y
Bajaj Finserv