Bajaj Finance — getting extra charges

Address:

Pune, Maharashtra

I had purchased a phone on finance with Bajaj finance. A guy from Bajaj used to call me for EMI. I asked him I want to pay full amount. He told me that I have to pay 10400 rs to close the account. I agreed and gave him a cheque of 10000rs. He said that you will receive all the documents within a week. I never received any documents from them. Suddenly after a month someone again called me asking for emi. I told him that I paid the full amount. He said that it’s a last emi which is pending and started arguing with me. I said I’m not gonna extra money. He said if you don’t pay it will be affected on your credit score. Since then it’s there on credit history. I tried calling there customer care number but they don’t have any customer care. People who used to call me for emi they always used to threaten me.