Bajaj Finance — illegal financial fitness report charges

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462042

My loan application number:[protected]. Hello, this is prabhat kumar gupta from bhopal. I've applied for a personal loan in bajaj finance ltd 2 weeks before and got less amount. Even the customer care persons admitted that the amount is less and asked me to contact thier greviennce team. Based on our discussion i've sent the statement which i got from bajaj finace. A customer care person contacted me and sent the split up of documents. I found that amount of inr 2499/-has been deducted in the name of "finencial fitness". When i asked about it they sent me an email statement with finencial fitness report. It is just an advice to take loan and to determine how your cibil points will be rated. I don't need such study reports as i knew it already and there is no use of such reports. This seems to be hidden charges without informing the customer. I asked for the amount to be refunded in my account. The customer care person said he will take up this issue and arrange for refund. But again i got the same report in the name "financial fitness report". I really don't need such useless reports for my rs.1000. Therefore it seems bajaj finance is looting customers money by these hidden charges. Atleast this should have been informed earlier, if it is informed i would have not taken loan from bajaj finance. I've sent several emails but no proper response. Its almost 1 week now. Now i've to cancel this loan because of their poor actions. If they charge some amount for closure then i've to go to consumer court as no choice left for me. For other friends those who are planning to take personal loan, please take it from reputed banks (Transparent charges) instead of these financial looters... I'm expecting a reply or response from bajaj finance. I'll update in this forum until my issue gets resolved.