Bajaj Finance — incorrectly charged for emi card

Address:	New Delhi, Delhi, 110067
Website:	Bajaj Finserve

Hi,

My name is abhishek. Login id 76764794.
I have applied for bajaj finance card post getting an approval of rs 60000. They have charged rs 471 online for physical emi card and post that i got a text that you will receive your card in 2 weeks. Now, they are sayung they are not sending any card and shared a link to download digital card. If that's the case then why i'm charged for physical card. I 've tried to call them mutiple times but there ivr is not recegnizing me either phone, customer id or emi card number, hence unable to speak to anyone. Such a bad marketing by them. Just spoiling bajaj family's name