Bajaj Finance — misbehaving & illegal activities by collection/recovery agents of bajaj finserv ltd.

Address:

DNO 230C,Makaliamman kovil street, Doctor Thottam,Samichettipalayam,Coimbatore, Coimbatore, Tamil Nadu, 641047

Dear sir /madam,

Today morning (11/10/2019) by 10:30 am one of the collection agents whose name is deepan, mobile number [protected] approached my home for collecting the loan amount which was out of due date for 6 days. (Kindly note this loan was received by my brother viswanathan who is out of station due to official work). This collection agent started shouting us before our neighbors which is not supposed to do as per norms for rbi. The collection agent threatened and used abusive words with my mom and me for repaying the amount who looked like local gundas who refused to show his id card and revile his name.

To your kind notice, we are no way related to the loan amount for repayment because it was received by my brother and instead of checking with him, he literally fought with us in front of my house. This incident made my mom and i go on depression and really upset about it.

Nbcf like bajaj finserv collection agent misbehaving needs to be taken into serious account for further misbehavior from us and as well as for other customers.

Why relatives of the consumers are getting torture instead of the actual one. (Leads to wrong decision unnecessarily)

To rbi and finance minister of india,

Please request to take necessary steps against this kind of misbehaver issue.

Please prevent us from this kind of people.

Registered mobile number [protected]

Loan a/c no.: 412repeb109201