Bajaj Finance — personal loan misinformation

Address:	Hyderabad, Andhra Pradesh, 500038
Website:	www.bajajfinserv.in

Dear sir/ madam

I have applied for a loan worth 99000 in which an agent from bajaj finance called me and has given me information about the loan informing loan details and also the interest rate provided was 19.6% diminishing rate of interest and also informed no charge will be applied on preclosing the loan or on part payments the loan was provided in the month of december with loan no. 400pst31445524 the emi started from jan 2017 for 4367rs a month i made a payment for 14 months and also made a part payment of 40, 000rs in feb 2018 and when i checked for the details the finance institute says i have another 34000 left and also the information that was provided to me while taking the loan was about 19.6% diminishing has now turned into flat rate of interest and no charges on pre closure or part payment has now turned into 4.75% when i checked with the staff he said to get in touch with the sales staff who was not atall available and when contacting customer service it's redirected to ivr and when checking for a manager no manager available the only information provided is to send a mail to [protected]@bajajfinserv.in there was an absolute fraud done by bajaj finance and no one is helping me in this regards request you to kindly look into the matter

Thanks & regards
S. Harmender singh