Bajaj Finance — product not purchased still harassment for payment

Address:

Dehradun, Uttarakhand, 248001

Hi my name is akhil on behalf of my mom . (Saroj Massey) the agent of bajaj finance used my moms document to help someone else get an LED TV which she had applied for... she did not receive the product but the third party agents are harrassing her for payment...

1. misuse of document
2. harrassing the consumer
3: not willing to provide receipt of product received if they gave to my mom

all of this is a offense in the court of law if you fail to provide proof or evidence of the purchase if not u fail as a company and may lead me to take action accordingly
will appreciate for the same
please contact me as i am away from home and cannot get this sorted

contact info [protected]