[Resolved]  Bajaj Finance — refund of rs 1180 for auto renewal of elite card (blocked card)

Rs 1180 has been deducted from my sbi account for auto renewal of bajaj elite card (Blocked card) for which transaction reference no is p[protected] tr for ddr bajaj-auto, they have deducted this amount without sending any prior information/notification like sms or official mail.
When i contacted them they have told we will refund you money as as possible. I am communicating with them since january 19. By mail or call
The number which they have provided for elite card department, either are not reachable or nobody picking up call.