Bajaj Finance — regarding emi card blocked without any penalty and bounce

Address:577004

Hai am vinay s m ma loan number is loan # 4f50cd64542865, i have purchased 1 refrigerator and got a call that signature is mismatch so again i signed the copy and couriered but till that i didn't pay any penalty also paying monthly on time without any balance, but my card got blocked once ecs got pass at last 2nd installment, but now its blocked can i know the reason and it ill activate or ill deactivate this bajaj finserv, ill go for other company
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