Bajaj Finance — Torturing for the loan amount which we already paid.

Dear Sir/Madam,

P400DCD0804640

Ref to the above subject Bajaj Business loan. I would like to inform you that we have takin loan in the month of Sep2019 and returned the amount in the month of November.

After one year Bajaj Finance measenging us to pay the emi for the balance ₹121K. Bajaj Finance repeestative ask us to pay the amount to close the account which we paid Rs.274, 455/ in the month of nunber 2019 ans sent the screen short the Bajaj Finance representative in return he said OK. All the screen shorts of correspondence sent to Bajaj a finance. We have followed up with for the clearance certificate which he never replied. Bajaj Finance is torturing us for the payment which we already return to them in 2019. It is there mistake for not adjusting the amount in the system. Now, after One year they got from there sleep and asking us to pay the EMI ?? the amount which paid there saying it is adjusted against future EMI. How can that be possible ??? Why they have not inform us about the payment is there was any balance payment in 2019 it self ?? Why they have waited for one year ??

This is too much torture to us and we must have compensate from Bajaj finance for mental torture along with Clearance certificate.

Pls look in to this matter at earliest.

Best regards
Kahkashan quadeer