[Resolved] Bajaj Finserv — annual inactive fees

kambleranjana

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400059
Website:	www.consumercomplaints.in/new_complaint

Hi i am mrs. Ranjana,
I received message from vk-bajajf regarding annual inactive fees of rs. 117 is due on 22nd may'18. I have bajaj emi network card. When i bought this card, it was not mentioned regarding any annual inactive fees need to be given.
I will not pay any such fees. I do not have any requirement currently so how can i procure things using this card. Procuring things using card is not free of cost after all customer have to pay the emi amount to the shop. I don't understand how can you charge annual inactive fees to me. If this is the case then please let me know so that i will deactivate my card.

Regards,
Rnajana

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May 8, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2018

Bajaj Finserv Customer Care's response Hi, We request you to kindly send us a scanned copy of your bank statement/Passbook to verify and validate our records. Once we have validated our system records, we shall revert to you. at [protected]@bajajfinserv.in. Thank You