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Bajaj Finserv — automatic deduction for chatbot ecommerce

I am using bajaj emi card, but the company is now deducting a amount of rs 1159 for chatbox eccomerce which i have been never purchased, without my information they are giving me insurance this is illegal, when i talked to customer care then they told me that u have chosen the insurance and forcing me to accept that i will agree for the insurance, sir kindly help me this is a case of fraud by bajaj
automatic deduction for chatbot ecommerce
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Complaint Status


[Feb 01, 2019] Bajaj Finserv customer support has been notified about the posted complaint.
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    Bajaj Finserv
    Customer Care Service
    Customer satisfaction rating
    33%
    Complaints
    5550
    Pending
    79
    Resolved
    1746
    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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