[Resolved] Bajaj Finserv — bajaj elite card not received

Ganesh6168

from Bhusawal, Maharashtra

Address:	Jalgaon, Maharashtra, 425001
Website:	www.bajajfinserv.in

Dear sir,
On 21st march 2018 i got call form bajaj executive mr. Akshay ingale, he told me to pay rs. 4777 to revise my emi card limit to 3 lakhs & to get 1 additional card for my wife. I made the payment through my credit card details given beow-
Online payment receipt
Customer number ganesh baburao patil
Transaction reference no. Lhmp[protected]
Date and time 21/03/2018 04:41:30 pm
Amount paid 4777.00
Status success
He promise me that i will receive the card within 7 days but still now i did not received any card and not any communication form bajaj.
As i am using bajaj card from last 5 years and being a lyal customer this type of behavior is not expected form such a big company.
Please resolve my problem.
Either retunm me my rs. 4777 or give me 2 emi card as promised.

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May 9, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Apr 05, 2018

Updated by Ganesh6168 This is offer mail they sent tome - screenshot attached .
Thank you for your interest in the Elite EMI Card membership. Get an interest-free
credit limit o[censored]p to Rs. 3 lakh on a one-time subscription fee of Rs. 4, 777 with this card.

Dear GANESH BABURAO PATIL,
This message i got form Bajaj after payment- screenshot attached .
Congratulations on being part of the exclusive set of people that own an Elite Card. We have received your payment of Rs. 4, 777 towards the card charges.
We are thrilled to have you on board and we have some exciting offers that are waiting to be claimed. All you need to do is update your details along with selecting the vouchers you want.
Start making the most of your Elite Card, today.

Apr 05, 2018

Bajajfinanceltd's response Please do needfull

Verified Support

Apr 06, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! we request you to please write to us with your contact details at [protected]@bajajfinserv.in to assist you further

Apr 06, 2018

Updated by Ganesh6168 Dear Sir,
I already Sent mail on [protected]@bajajfinserv.in with my contact details.
Mr. Ganesh B. Patil
Coordinator-HR, Raisoni Group of Institutions, Jalgaon
mobile: [protected]
address: Gat No. 57/1, Shirsoli Road, Mohadi, Jalgaon-425001

email: [protected]@gmail.com, ganesh.[protected]@raisoni.net

Apr 17, 2018

Updated by Ganesh6168 I got this message today-

Dear Sir,

Greeting from Bajaj Finserv!

With reference to your below mail regarding Elite Membership card we regret for the inconvenience

Your card has been generated please find card no :[protected] and attachment for reference to access the card details digitally.

Should you require any additional assistance, please do write to us.

Assuring you our best services, always.
Warm Regards?
Raj Patil.
Relationship Manager Digital Lounge Team.
Bajaj Finance Limited.
[protected]

Dear Sir,
I followed the procedure i found that my card limit is increased by only rs. 13000 and total limit becomes 143000.

What about his Promise made by your team

on 21st March 2018 i got call form Bajaj Executive Mr. Akshay Ingale, he told me to pay Rs. 4777 to revise my EMI card Limit to 3 lakhs & to get 1 additional card for my wife.

This is offer mail they sent tome - screenshot attached .

Thank you for your interest in the Elite EMI Card membership. Get an interest-free
credit limit o[censored]p to Rs. 3 lakh on a one-time subscription fee of Rs. 4, 777 with this card.

If you record call made by your team then hear that call made to me again . I have the recorded one.

Please provide me limit of 3 lakhs & 1 additional card as promised.

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