[Resolved] Bajaj Finserv — bajaj finserv emi card loan cancellation

rajes97

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh, 500019

I have purchased the car insurance # og[protected]-00109799 from coverfox using my bajaj emi card.
I have cancelled this policy as i have taken other policy directly bajaj allianz bearing number og[protected]-00109973.
Even though the policy which i took from coverfox is cancelled, the loan (400rem[protected] on the emi card is not yet processed.
The loan still active and the emi is getting deducted from my account.
I have asked the bajaj allianz to provide the policy cancellation letter and cancel the loan, but they are not providing me the letter.

Please help me get my money back.

Was this information helpful?

No (0)

Yes (0)

Apr 9, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 to 48 working hrs. Thank you.

Verified Support

Mar 06, 2018

Bajaj Finserv Customer Care's response Hi rajes97, Greetings from Bajaj Finserv! We tried contacting you on your given number ending with 0495, however our call went unanswered. Your service request is under process and we will arrange a call back to you by tomorrow. Thank you.

Verified Support

Mar 08, 2018

Bajaj Finserv Customer Care's response Hi rajes97, Greetings from Bajaj Finserv! We tried contacting you on your given number ending with 0495, however our call went unreachable. Your service request is under process and kindly allow us additional 2 working days to resolve your query. Thank you.

Verified Support

Mar 09, 2018

Bajaj Finserv Customer Care's response Hi rajes97, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your registered email id under request number ending with xxxx8670. Thank You.