[Resolved] Bajaj Finserv — bajaj finserv emi card not activated

Renu Singh Malik

from Delhi, Delhi

Address:

New Delhi, Delhi, 110003

Hello,
I would like to inform you that i have received an SMS from Bajaj Finserv regarding some EMI Card. When I installed the Bajaj Mobikwik Wallet app i found out that I had been given an emi card from bajaj finserv. In order to check whether the emi card is active and working i tried doing a transaction. But I received an error that My NACH form is not submitted. i request you people to please let me know what do i need to do in order to make purchase online through bajaj emi card.
My mobile number is : [protected] and Cust id is: 65644132
The message I received from Bajaj while trying to use the emi card was :
Dear MS. RENUKA KUMARI,

Your OTP request for Bajaj Finserv EMI Card ending 1909 has rejected. We would request you to visit our nearest branch and submit a fresh NACH mandate form for smooth processing of your future transactions.

For any further clarifications, do call us on[protected]call charges applicable)

Kindly activate my bajaj finserv emi card.

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Aug 29, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2018

Bajaj Finserv Customer Care's response Renu Singh Malik, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.