Bajaj Finserv — Bajaj finserv emi card re-activation

Address:

500023

Hello,

Grievance Redressal Team & We Care Team

This email is to inform you that I am holding a platinum EMI Card no : [protected] with Bajajfinserv. Recently my loan amount was cleared and i have not been received any confirmation email or letter from you. Infact I have taken so many loans form Bajaj and have paid them all. I have had a very good history with Bajaj and have paid all my loans to date and that was the reason Bajaj gave me a emi card.

Now my issue is my EMI Card has been blocked without any prior intimation. Reason for my card block is insufficient funds in my account last months due to demonetisation issues.. Every month my EMI amount use to debit from my bank account on 5th day.Due to this only my emi got bounced once. later on the same ecs was cleared on[protected],

I was not even aware about it that my card has been blocked. I have been always paying the ecs in time. And when one day few weeks back when i tried to purchase Consumer Durable, I was been informed that my card is blocked. I felt so annoyed and insulted at the shop, atleast they could have informed me over that they have blocked the card for such a small reason so I would not have gone to take any product only.

This is really frustrating and disappointing to me I really dont understand that why my card has been blocked, when I have paid all my loans and I have no dues pending now, you would have activated my card instantly and which was not done yet.

I was talking your customer care and they promised a call back which was again not done. I was promised that my issue will be resolved asap.

However I request you to please activate my EMI Card so that i can use your services and i also promise you that they wont be any bounce back from my end. I have been a loyal customer and I should be given a second chance.

IWould request you to kindly check my history and records too with Bajaj which will clearly show my good record. Humble request to you to kindly re-activate my card again and in case if there is any error or mistake from my end again then you can immediately block the card. Also if activation of this card is not possible then kindly send me a new card.

I would be highly obliged.

Desperately looking for positive response from your end.