Bajaj Finserv — Bajaj Finserv Mobile Insurance Fraud - Don't Buy

Address:

Mohali

I am really frustrated with this Bajaj Finserv mobile insurance plan (Even with this fraud company). First of all when I buy my new Samsung mobile phone, it was finance by the Bajaj but their executive gave me a Bajaj mobile insurance worth of 2000 INR without asking me, he just signed-up for the insurance (Included with my EMI plan) even didn't asked me once. After the 1-2 months when I saw the details on my EMI statement on Bajaj mobile app, I saw they're deducting additional something 160 per month for insurance and I asked the person who financed my mobile phone then he told me the truth. I was very angry but he said, it'll be beneficial for you etc. etc.

When, my phone screen was broken then I applied for the claim, they totally frustrated me for 2-3 months and then they gave me the claim money (700 less on the price of 4500 i paid at service center) after that i applied for the claim, recently again. They frustrated me a much more this time, I waited almost 4 months to get my claim money of 4500 but they asked me several times for things like, send us the documents via courier (2-3 times, each time cost 2-300) etc. and after the 4 month they only sent me 3300 while I supposed to get 4500 claim money. I definitely wanted to register claim against this fraud company. I mean last time I spent 4500 for the screen, about 1500 for the courier services, 300 times calling them etc. but they only gave me 3300. I mean, they covered all the money so why need to buy for the mobile insurance? what's point? their support services is much worse.
I don't expect any resolution from here or anywhere else, but I just wanna say don'
t ever buy mobile insurance from Bajaj.