Bajaj Finserv — blocked card has not unblocked

Address:

Kolkata, West Bengal, 700084

I had a personal loan with bajaj finserv and this month I have paid my last emi. My loan is closed. I have requested to unblock my blocked emi card through email but they said that due to delay in emi payment my card is permanently blocked and it will not be unblocked at this moment. My emi payment is delayed but I have paid all the due amount and I want my card unblocked. I also want noc of my closed loan. Kindly resolve this problem. If my card is not unblocked I want a written document in which it will be written that nothing will be charged for this inactive card in future.