[Resolved]  Bajaj Finserv — cancellation of cpp asset care policy and manipulative policy

Address:Giridih, Jharkhand, 815301

My costumer id : 63478137. I have bought a lg air conditioner js-q18nrxa on emi from bajaj finserv on 04 mar'18. I want to cancel the extended warranty of cpp asset care policy membership.
I want to cancel it because the representative who called me promised me that i will be given a 2 year extended warranty but in the insurance certificate only 1 year of extended warranty has been given. From the starting point i didn't wanted the asset care package but the representative manipluted me by saying that if i dont take the extended warranty then my loan account will be cancelled. Further he also said to me that i will have to adhere to him before he hang up the call. I had no choice except agreeing to him. How is it fair? In the ploicy it is mentioned that we have 15 days of time to avail the package. Shame on that call representative. This is how your representatives make fool of innocent costumer. It is called cheating. Please fire that employee so he cannot make fool of other costumers and cheat them for their own sake of incentives. Or make him realise his mistake by apologizing to me by calling my number. I can forgive him if he accepts his misdoing. His name was sunny i can share the number from which he called me if needed.
My asset care membership account no is ac1127859, my emi will start from 02 apr, 18, so do it fast. Please cancel the cpp asset care policy fast.
Was this information helpful?
No (0)
Yes (0)
Apr 26, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2018
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! With reference to your post we have provided you necessary resolution under SRN_****2902 . Details has been sent to your registered email - id.Thank you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Finserv
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    6835
    Pending
    0
    Resolved
    2026
    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
    View all Bajaj Finserv contact information