[Resolved] Bajaj Finserv — cancellation of cpp asset care policy and manipulative policy | |||
My costumer id : 63478137. I have bought a lg air conditioner js-q18nrxa on emi from bajaj finserv on 04 mar'18. I want to cancel the extended warranty of cpp asset care policy membership. I want to cancel it because the representative who called me promised me that i will be given a 2 year extended warranty but in the insurance certificate only 1 year of extended warranty has been given. From the starting point i didn't wanted the asset care package but the representative manipluted me by saying that if i dont take the extended warranty then my loan account will be cancelled. Further he also said to me that i will have to adhere to him before he hang up the call. I had no choice except agreeing to him. How is it fair? In the ploicy it is mentioned that we have 15 days of time to avail the package. Shame on that call representative. This is how your representatives make fool of innocent costumer. It is called cheating. Please fire that employee so he cannot make fool of other costumers and cheat them for their own sake of incentives. Or make him realise his mistake by apologizing to me by calling my number. I can forgive him if he accepts his misdoing. His name was sunny i can share the number from which he called me if needed. My asset care membership account no is ac1127859, my emi will start from 02 apr, 18, so do it fast. Please cancel the cpp asset care policy fast. Was this information helpful? | |||
Apr 26, 2018 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Mar 26, 2018 Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we have provided you necessary resolution under SRN_****2902 . Details has been sent to your registered email - id.Thank you.
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