[Resolved]  Bajaj Finserv — cancellation of insurance policy

Website:Bajajfinersv.com

I bought samsung c7 pro using gold emi card by bajaj fineserv at bhandup (W). And they offered me fonesafe insurance saying that it is only for 320rupees and will add only 19 rupees to the emi. So i agreed. Now bajaj... Finance sent me msg that i took for insurance of 2499rupees. And i don't even know about that. I dont want to take this insurance policy. Why i should pay insurance premium. Please cancel my request for insurance premium... Now.
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Jun 3, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Apr 26, 2018
Updated by @@@m
My consumer Id number is = 45289204
Verified Support
Apr 27, 2018
Bajaj Finserv Customer Care's response
@@@@m Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you at the earliest.Thank you!
Verified Support
Apr 27, 2018
Bajaj Finserv Customer Care's response
@@@@m Hi, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your registered email id under request number ending with xxxx9492. Thank You.
Apr 28, 2018
Updated by @@@m
Why cpp are sent me email regarding me that i have taken insurance policy on my registered email -id. The bajaj finersrv agent said that he cancelled my insurance policy... and now they changed my loan no. And saying that I have taken insurance policy. Why you are doing these ??? I gonna complaint for these. Take actions .in my statement of account there is entry that i taken loan. And why you changed my loan no. !!! Please take legal actions regarding these issue
Apr 28, 2018
Updated by @@@m
My... New loan no. Is change... what are doing this... this is making me totally disappointed
Complaint comments 

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Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

Regards,
CPP Team

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