[Resolved] Bajaj Finserv — card got blocked

Rborden

from Lonavla, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	www.bajajfinserv.in

Hi team,
My name is sandesh. I am totally get disappointed and frustrated with bajaj finserve customer care and their pathetic ivr never get connected. I have made all the payment against cd loan. One payment got bounce and immediately they blocked/suspended my card however, after a couple of day i made the payment including bounce charges but no resolutions. I have tried multiple time reaching their pathetic customer care but no use and after a day i dropped an email in regards to my card block i have got reply from customer care after 48 hrs stated your card will suspended until 45 days.in the last 2 years i was making payment and never delayed but because of a single payment card got blocked. Its totally bad services. Please let me know what to do in this situation.

Thanks & best regards,
Sandesh

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Apr 3, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2018

Bajaj Finserv Customer Care's response Hi Sandesh, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query at the earliest.Thank you.