Bajajfinserv — mobile number updated without my request/consent

Brn123

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat

I am an existing bajaj finserv customer and yesterday 22.01.2020 i received a call from customer care executive that i have qualified for a loan of rs 1, 00, 000/- and will provide a link for confirmation through mail.

The same day i received that link and applied for loan. However today 23.01.2020 i received an email stating that my mobile number has been updated. However i have not requested for any updation of my mobile number. No customer service number is available to solve my query. Otp is required for changing mobile number in portal also. As my mobile number has been updated to an unknown number i am not able to received otp also. This is really cheating the customers. Atleast they will provide customer support.

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Bajaj Finserv customer support has been notified about the posted complaint.

Feb 08, 2021

Updated by Brn123 Sir,
This is regarding my personal loan taken from Bajaj Finserv for which they are charging 33.01% interest rate annually. However at the time of offer they are offering only monthly interest thereby cheating the customers. After repayment of one year, the amount pending is still 80% of total amount. Please take action against these type of cheating customers

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Comments

Santosh@145

I got 4999/- deducted as credit vidya fees in my loan disbursing amount. Neither I was informed about this nor I want this. Places look into the matter