[Resolved] Bajaj Finserv — claim no. : 2010072142
Ninitinkhawate on Oct 23, 2017
L sent estimation cost copy and at that time you were replied you can repair your mobile (If repairing amount is greater that 50% of mobile price then estimation copy have to send mumbai, but mine is not exceeding that limit).
You are not informing me that xxxx. Xx much amount will be approval, not as mentioned in estimation copy. If you informing me at the time of approval like that item not considering or this item is considering then, that time i will decide to repair or not repair my mobile. I am taking the risk for repair mobile because of you are approval all item and amount.
The part which you are not considering into claim that part is mandatory for repair that's why inserted into estimation. Because this is centered part of mobile which bended at time of my mobile back panel cracked. Due to that bend mobile servicing center suggested both part need to change to fit back panel perfect.
So please consider all the things and approve my all estimate cost.
Complaint marked as Resolved Nov 24, 2017
[Oct 23, 2017] Bajaj Finserv customer support has been notified about the posted complaint.
Bajaj Finserv Customer Care's response, Oct 24, 2017
Hi, Greetings from Bajaj Finserv! With reference to your post we request you to coordinate with respective dealer to resolve your query.Thank you.
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