Bajaj Finserv — deducted 17700 rs from account

My name is mummidi srinivasarao [protected] is my mobile number [protected]@gmail.com. Iam working in exxaro tiles limited tiles company at talod, sabarkanta as r&d h. O. D. When i checked my cibil score through online, after one day i received a call from mr. Nitesh saxena (Mob no:[protected], whatsapp also same number,, [protected]) saying based on my cibil score they have special offer of over draft facility, i said in beginning iam not interested, but nitesh keep on called me 100times and forced me to apply for loan, he made a commitment that 0.99%processing fee and gift hampers worth 5000rs, and said no insurance, so i asked for 500000rs, later he sent mr. Ronak panckoori ([protected]) who is from himmatnagar for collecting required documents’ have given all documents to him. Later i received a msg that i have sanctioned 725499 rs,, i was shocked because they charged 2.4% process fee 17300rs and 25999 rs for insurance,, i said i don’t require loan…as nitesh said credit team will tell the sanctioned amount with all deductions,, i have not received any call or mail from credit team..

Loan account number:500rsleb226969

Application no:77319775

I received a msg that loan amount of 682327rs disbursed to my sbi account on march 10th, 2019. I asked without my approval how amount will be credited,, actually amount is not credited due to technical problems at mandate registration at sbi. But emi notice came,, i informed to mr. Ronak panchoori in fact bank statement also submitted to ensure no credit from bajaj…he later said banking mistake…but it is already delayed so i acquired money from another source,, i said i need money in march but upto april 5th, 2019 nothing was done from bajaj, so i asked mr. Ronak panchoori to close account as amount is not credited and i don’t need loan, he said in order to close the loan need to open again, by trusting him i opened another loan with another bank account as he said immediately after credited money he would come and close. So amount credited for rupees 682327 on 6th april, 2019.

Loan account number: 500rslee827220

I called him on 7th april to come and close, he didn’t come. He submitted a check of 700000rs in hdfc my account amount was deducted was shocked you have credited 682327 and deducted 700000rs which means stolen 17700rs, which is my hard earned money., he said excess amount deducted will be refunded.. But it has been 2 days nothing was done put several mails to wecare and grievance redressal no reply received.

So whom to contact in order to receive my money. Or do i need to go legally.