[Resolved]  Bajaj Finserv — discrepancy in emi amount & emi tenure

Address:	605004
Website:	Bajajfinserv.in

I have order 2 items in flipkart on wed, oct 10th '18 for a total value of rs. 39829/- under no cost emi through bajaj finserv.
1. Vu 102cm (40 inch) full hd led smart tv
2. Flipkart perfect homes crete leatherette... And fabric 3 + 1 + 1 black sofa set
Since, i ordered the sofa set wrongly, i have canned the item immediately (Within 10 mins.) for rs. 19199/-.
The same was accepted by flipkart and money was credited to bajaj finserv immediately.
Hence, only amount rs.20624/- has been approved as purchased value by bajaj finserv.
Further, i want to state that when i have entered at bajaj finserv customer portal, it shows the following details:
Loan account no; 458ecf90226209,
Loan amount: rs.39, 823/-,
Emi paid: 2,
Emi pending: 4...
Monthly emi: rs. 6638/-
All are wrong information..
The same was informed to bajaj finserv consumer care via email at [protected]@bajajfinserv.in on october 12, 4: 37 pm.. There was no reply..
Again, we have sent the same on october 25, 9: 16 am. There was no reply..
Hence, we request you to kindly solve the problem at the earliest, so that we can pay the emi amount on 2nd of next month uninterruptedly.