[Resolved] Bajaj Finserv — dispute of charge on loan | |||
hi my loan ac no is 4050cd01599722. I have got a mobile on emi on 02mar 2014 through Bajaj finance . My Bajaj finance was linked to my HDFC BANK savings ac. Which was closed long back. At the time of application of loan I gave a check from bank of Baroda savings ac, but the ac number wasn't updated, the cheque kept on bouncing because it was charging wrong account number. We did notify Bajaj finance representative at vijay sales, who asked to provide a new canceled cheque of bank of Baroda to get the account number updated. Provided the check to representative who said it is will couriered to the main branch .Next instalment it was billed to incorrect account again . Was charged 350 late payment again .. Informed the same representative ...he said the charge of RS 350 will be adjusted at the end.. Which did not happen . Plus i m being charged extra rs1050 as cheque bouncing charge.on asking for waiver of the extra they threaten me to spoil my cibil score. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Madam,
With reference to your post we tried calling you, but could not reach you. On the onset, please accept our apologies for the inconvenience caused. We would hereby like to confirm that your loan account number- 4050CD01599722, stands closed in our records, all charges related to late payment & bounces have been waived off. We have sent the NOC and updated Statement of Accounts for the same on your registered email id. For any further clarifications, do write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
With reference to your post we tried calling you, but could not reach you. On the onset, please accept our apologies for the inconvenience caused. We would hereby like to confirm that your loan account number- 4050CD01599722, stands closed in our records, all charges related to late payment & bounces have been waived off. We have sent the NOC and updated Statement of Accounts for the same on your registered email id. For any further clarifications, do write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
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Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
WeCare
Bajaj Finserv Lending