[Resolved] Bajaj Finserv — elite emi card (digital lounge)

lokesh916

from Hyderabad, Telangana

Address:

East Godavari, Andhra Pradesh, 533103

I k. Lokesh kumar mobile no [protected] on 2nd december, your customer care called me for bajaj elite emi card membership and asked me to pay rs 4777/- earliest.

On he same day made the payment through my mobikwik wallet (Rs 4777/-). Payment was debited successfully and i received a mail in this regard

Sir your representative told that i will get the card in next 6 day on my home address. But till date, there is no further communication from your side and i yet to get the card.

Sir, i would request your good selves to kindly do the needful earliest.

Thanking you sir

K. Lokesh kumar

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Feb 9, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2018

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you.

Verified Support

Jan 09, 2018

Bajaj Finserv Customer Care's response Hi lokesh916, Greetings from Bajaj Finserv! We regret the inconvenience caused. As discussed, your service request is under process and kindly allow us additional 2-3 working days to resolve your query. Thank you.

Verified Support

Jan 09, 2018

Bajaj Finserv Customer Care's response Hi lokesh916, Greetings from Bajaj Finserv! As discussed, with the confirmation from the concern team, we would like to inform you that your Elite card will be generated and dispatch within 10-14 working days .Thank you.