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[Resolved]  Bajaj Finserv — emi card [protected]

I want to surrender my emi card. The agents had marketed the emi card to customer with wrong information that, the said card is free of all charges (I. E. Renewal and annual etc.). But the company is charging annual fee of rs.117.00.
I have contacted the agent to surrender my emi card but he refused to help me. Further recently i have misplaced the card. So kindly stop charging emi card charge unnecessarily from me.

Anandamoy chatterjee
Customer id: 32337663
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May 1, 2018
Complaint marked as Resolved 
Mar 24, 2018

Complaint Status

Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2018
Bajaj Finserv Customer Care's response
Hi Anandamoy chatterjee, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you.
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    Bajaj Finserv
    Customer Care Service
    Customer satisfaction rating
    33%
    Complaints
    5594
    Pending
    76
    Resolved
    1749
    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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