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[Resolved]  Bajaj Finserv — EMI Deducted after foreclosure of account and getting NOC

Dear Sir, I have used Bajaj Finserv Lending service to buy Consumer Good, the loan was upto 8 months with EMI 4584/- per month. I closed the account by paying the balance amount that was 9168/- on 26-05/2015. I got an NOC from Bajaj as well regarding the foreclosure of the account. But they have deducted this month of EMI even after they gave NOC to me and closed the account, and they don't have a Customer Number where I can call, there is an email id that is [protected]@bajajfinserv.in I have emailed them but no-reply at all. I need you help to look into this issue as this is sheer fraud. Thanks. I am attaching few screenshots of my account details and amount deducted from my bank account. NOC Screenshot Bajaj Account Details Screenshot Loan Account - 410SCE05547516 NOC Srl no: 1567030 Screenshots. http://imgur.com/a/8NaWM

EMI Deducted after foreclosure of account and getting NOC
EMI Deducted after foreclosure of account and getting NOC
EMI Deducted after foreclosure of account and getting NOC
EMI Deducted after foreclosure of account and getting NOC
Complaint marked as Resolved Jan 1, 1970
After subsequent emails, they replied via email [email protected] because as per their terms they don't have voice customer care for consumer product that we are processing the refund, and I have got refund of extra EMI deduction.

Complaint Status


[Jun 05, 2015] Bajaj Finserv customer support has been notified about the posted complaint.
Complaint comments  5 Comments     Updated: ShareTweet

Comments

Dear Sir

Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your complaint. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
On st june 2016 I got one surprise from bajaj finanserve. I received mailer from bajaj finserve with updated copy of loan agreement stating that changes in foreclosure charges. they have increased their foreclosure charges from nil tk 4.5%.
Does this activity really holds any legal base. Since I was quite busy with daily routine and personal issues I did not registered compaint as I did not have enough time to do all this. They gave me 15 days extension to foreclose my account. I have repayed all pending amount to bajaj finserve and close this account. I have received NOC from Bajaj Finserv after foreclosing my account. after 15th I got EMI reminder. I asked them to look into this.Today they have deducted emi for my loan account. Please take strong action against these fraud people. Dear Bajaj Finserve are you searious about your business.
Even after foreclosure the money is deducted from my account!!! I need my money back!
I have foreclosed my loan but still i have recieved a message to pay Rs.1, 443 for loan a/c no.577REP91108898 which is due on 02/03/19.
I have foreclosed my loan but still i have recieved a message to pay Rs.1, 443 for loan a/c no.577REP91108898 which is due on 02/03/19.

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