[Resolved] Bajaj Finserv — Excessive EMI & interest charged

[Resolved] Bajaj Finserv — Excessive EMI & interest charged

A Ananda Karar

I've a monthly EMI of Rs 2292 for purchased a laptop from Galaxy computech private limited at kolkata on 24/12/2019. Bajaj Finserve agent asked me for down-payment of Rs 10352 and rest amount will charge as EMI. The invoice total of laptop is Rs 27500. They are now charging 8 EMI of Rs 2292 each. Then total amount is 8 * 2292 = 18336 + 10352 = 28688. I've to pay more Rs[protected] = 1188 than invoice. though Bajaj finserve agent told me it is 0% finance. sir i'm a student and this extra and unauthorized charged amount is very hard earnings to me. Consumer Forum is the very useful safeguard to middle class and backward students like us. sir i shall very pleased if you solve my concern. +2 photos Was this information helpful? No (0) Yes (0)
Jul 4, 2020 Complaint marked as Resolved I've called bajaj finserve customer service but they do not attend call manually due to lock down. only their virtual assistance service is available that is why i'm unable to explain my complaint and they do not recognized my complaint. Any customer support agent do not call back me after lodging this complaint. Here is my contract number 8013739887. Email address is [email protected]. Bajaj Finserv customer support has been notified about the posted complaint. Jul 02, 2020 Updated by Ananda Karar I've called bajaj finserve customer service but they do not attend call manually due to lock down. only their virtual assistance service is available that is why i'm unable to explain my complaint and they do not recognized my complaint. Any customer support agent do not call back me after lodging this complaint. Here is my contract number [protected]. Email address is [protected]@gmail.com.
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