[Resolved] Bajaj Finserv — Extra emi is deducted from account after complaining to them | |||||
Hi, I have taken loan from bajaj finance 5 lakhs. Emi started from may rs. 16894/-. But every month one more emi is deducted on same day rs. 1589/-. I followed up through mails and phone. They said by mistake somebody with the same name has linked to my account and said remove right away. Emi deducted in may and also june. After many conversation mails and phone they are refunded 2 months emi last week. Today again they have deducted 1589/- emi. If i don't have sufficient funds means cheque bounce. I went to bajaj finance office at kukatpally hyderabad twice. We have to take token and wait till my number come. Sorry to say that i didn't have patience to sit and wait. Only one guy to respond to all complains. While taking loans so many back o[censored]s. When we need to complain only one to respond. I get mobile message saying your signature doesn't match. How can somebody emi deducting from account and his signature will match with my account. Getting frustrated. Please stop deducting from my account. However after 3 months i will transfer this loan to other. My loan account number 400sol36923355 A srinivas Customer id: 43992456 Was this information helpful? | |||||
Aug 13, 2017 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Jul 06, 2017 Bajaj Finserv Customer Care's response Hi, we have noted your details and will get back to you within 24 working hrs.
Verified Support Jul 07, 2017 Bajaj Finserv Customer Care's response Hi Srinivas, We have resolved your complaint with service request number SRN10672424 on 12th June 17 Should you require any additional assistance, please do write to us at [protected]@bajajfinserv.in. If your concern is not resolved, please write to us at [protected]@bajajfinserv.in | |||||
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