Bajaj Finserv — flexi loan emi related

birjusankrit

Address:

4th Floor,Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014 Phone: 08698010101

I have a complaint regarding my flexi loan account :456giffv673284.
As per your advance payment policy, if i make an advance payment before 28th of previous month for due date 2nd of next month will not hit my bank account.
According to this policy i made advance payment on 23rd may of rs. 2869 advance payment which was required to pay and i got a successful payment message on my mobile.
But i am getting message that, please maintain your bank account balance for june month emi? Which i have already paid.
Please look into this matter and its not first time, they have blocked my account number and also part payment feature has been disabled, so i can't make part payment and they can take interest charges forever.

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Bajaj Finserv customer support has been notified about the posted complaint.

Jun 05, 2020

Updated by birjusankrit And now they have applied bounce charges of Rs. 3401 which is absolutely wrong. I don't want ECS with this company as don't have trust now. They deduct money from bank without any prior information. But they are not resolving my issue, when asking to provide alternate method to make EMI. They just want to make ECS anyhow to deduct money illegally.

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Comments

birjusankrit

And now they have applied bounce charges of Rs. 3401 which is absolutely wrong. I don't want ECS with this company as don't have trust now. They deduct money from bank without any prior information. But they are not resolving my issue, when asking to provide alternate method to make EMI. They just want to make ECS anyhow to deduct money illegally.