Bajaj Finserv — Harassment for EMI due payment which i already paid 1 month back.

Address:

Mumbai City, Maharashtra

HI I am Prashant Patil from andheri. i have complaint with bajaj finserv EMI card no [protected] and i have 3 emi's running. I am not happy with bajaj finserv services because bajaj guys are seriously Harassing me. I have the receipt which clearly mention i already paid my Rs 690 on 07-04-15 but still bajaj finserv recovery guys are calling me 10 times every day for same i realy fed up with you guys.And every time i am giving them same info still they are saying we don't have details give us 1 more time. And on 02-May-15 bajaj finserv guys have crossed the line. bajaj finserv agents are calling me since morning saying "Sir aap ka emi due ho gaya payment kab karoge ?" when i said " aaj toh 2nd may due kaha hua ?" agent said "woh hame nahi malum aap ke account me bals nahi tha isliye emi bounce ho gaya toh abhi aap ko payment karna padega jaldi abhi aap woh kaise bhi karo" i mean whats wrong with bajaj finserv people those guys are going to charge me for bounce charges and late payment charges still guys act like we have done a crime that our emi is bounce. i already spoke to bajaj finserv cust care agent few months back for date change he said thats not possible but every month still 7th day emi will deduct automatically if you keep sufficient balance Now tell me if my salary comes on between 1-7 every month depend upon holidays which i cant control then why cant you guys understand. Even after that i am paying bounce charges and late payment charges without any complaint. So i have only 1 request sort out this issue as soon as possible because i am not going to pay my any emi's until this issue is solved. for bajaj finserv And i want EMI conformation on mail or direct contact no to bajaj finserv's ansrable authority because in my company while doing work answering mobile is strictly not allowed. So in case I missed your call i can able to call back without wasting my time on IVR which never works . And i am also sending 1 mail to consumer fourm for same. Note: checked attachment for recipt of Rs 690 and screenshot of my bajaj Emi account which saying i missed 2 payments i cant understand that also. Prashant Patil [protected] / [protected]. timing weekdays between 1pm -2pm or after 6pm on weekends 10 am to 5 pm.