[Resolved] Bajaj Finserv — home loan woes - worst lender

shantanumishra

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 562125
Website:	www.bajajfinserv.in

Bajaj finserv charged me extra amount on processing fees and started charging interest on the same despite a written commitment of 0% processing fees. On top of the same, they started charging emi on a loan that is still not disbursed.

I have send them many emails over last 3 months, but they are taking endless duration to fix either of these issues.

Also, i have submitted atleast 10 ecs/nach forms to them and each time, either they have misplaced the same or written wrong account nos. Leaving them useless.

Despite all of this hardships, i have been patiently waiting for their response.

On top of that, today, on 26th dec, they had the audacity to send recovery agents to my home to collect the pending dues despite another commitment from them accepting their mistake of mis-handled ecs forms and unable to resolve my issues.

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Jan 30, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.

Jan 02, 2018

Updated by shantanumishra Dear Bajaj team - My customer ID is 2629354.

Jan 23, 2018

Updated by shantanumishra As usual and expected, Bajaj Finserv is silent on this since Jan 2nd (also from Sep, when the original issues were raised) and they have no updates on this.

Not sure what to do now? All my steps to reconcile this and clear the issues are going fruitless.