[Resolved]  Bajaj Finserv — insurance amount and processing fee they have deducted even though i said dont want.

Address:Chennai, Tamil Nadu, 600113

Executive called me and said they are offering flexi loan for me with 1% processing fee. I said not interested even executive told me the 1% amount processing fee will get back into my account once after the loan amount transfered. Even before approving loan they have me send the mail stating that insurance has applied for me. I clearly acknowledged without my concern who has applied insurance and if that is the case then i dont want loan also. They told me insurance also will revert back. But once the loan amount transferred they have not done the insurance amount refund. Not sure why this is happening. Even i logged a complaint they said money will refund within 2 days. But nothing happened.
Never ever believe whatever executives are talking to take loan. Simply they will put charge and they will tell dialogues if you ask i have all my soft copy proofs. But nothing workout am totally frustuated with this finserv flexi loan
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Feb 23, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2018
Bajaj Finserv Customer Care's response
Hi Manoj Govindaraj, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query at the earliest. Thank you.
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