Bajaj Finserv — loan account activated without my consent by bajaj finserv

Address:167/2 GAUTAM VIHAR SEWLA KALAN MAZRA DEHRADUN, Dehradun, Uttarakhand, 248001

I have purchased refrigerator from flipkart on 2 april 2019 through bajaj finserv at that time my emi was 2415/- but after one month emi amount deducted from my account was 2815/- with no consent no msg from bajaj finserv on enquiry i got to know that 400/- is deducted towards ecom cpp binding after that bajaj finserv have deducted 2 installments from my account towards loan account no - 545etbei629888, even i have a word with customer support of bajaj finserv and i got to know from there that i have purchased extended warranty from flipkart after that i have called flipkart for the details and they told me that no extended warranty was purchased then again i called customer support of bajaj finserv they assured me to resolve the issue with in 7 days but it is almost 2 months and they are continuously deducting rs 400/- without my consent i have not buy anything from ecom cpp telebinding kindly resolve my issue i want my 800/- back i am mentally harassed by all this, if have purchased anything from ecom then kindly show proof of it, i have written mail, order summary from flipkart as proof that i have only purchased refrigrator amounting rs 14490/-.
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Bajaj Finserv customer support has been notified about the posted complaint.
Aug 16, 2019
Updated by Sushil Nautiyal
I raised my complaint on 2 of august but i did not get any answer from your side it have been more than 10-12 days . This month i again paid 2815 rs installment instead of 2415/- ... please resolve the complaint on priority basis ... coz of after that i have only one option of consumer court.. i will apply in consumer court.. kindly make the complaint resolve.
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my raised my complaint on 2 of august but i did not get any answer from your side it have been more than 10-12 days . This month i again paid 2815 rs installment instead of 2415/- ... please resolve the complaint on priority basis ... coz of after that i have only one option of consumer court.. i will apply in consumer court.. kindly make the complaint resolve.

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