Bajaj Finserv — Loan application filed without my permission that affect my CIBIL score

Dear Sir/Madam,

I have been continuously receiving spam loan call from bajajFinsr and I have denying everytime and requested to not call again n again for loan queries.

On 2nd May, I have received a call from Mr. Saurav contact number +91 [protected] for a business loan.

I just queried if personal Overdraft loan is available, and as requested I submitted all document, I clearly instructed not file any loan application if personal OverDraft loan option is not available as per my documents,

But without my permission and without confirming with me, a loan application has been logged and I received a verification call from bajajfinsrv loan Credit Manager, here are the details of the loan application number
Loan Application SME[protected] submitted to Credit Manager

I clearly denied that I have not approved or confirmed yet. requested to close the application as it has been logged without my approval.

I connected Mr Saurav and raised my concern that why without my approval loan application has been logged, and I didnt get any satisfactory responses.

after a few days, on 9th may 2024, I received another email with the following subject

Loan Application Rejected
"This is with reference to your loan application no SME[protected].

Post scrutiny of your loan application and documents submitted, we regret to inform you that we are unable to process your loan request at this point in time."

And this has been logged into my CIBIL log which effected my CIBIL score.

I want to raise a complaint to take necessary actions againsgt bajajfinsrv for harrasing the consumers and logging fake loan application without customer permission

Thank you

Best Regards
Aneesh Chopra