[Resolved]  Bajaj Finserv — mandate rejected even after paying my emi.

Address:	500010
Website:	customer-login.bajajfinserv.in/Pages/home.aspx

This complaint is regarding my loan account 400cdd56635067 with bajaj finserv. I have paid my emi for the month of december and the same is also reflecting in my bajaj finserv account. I paid the emi on dec 12th and prior to that i was charged mandate reject charges as bajaj finance had raised the same to the bank about some signature mismatch. I raised a request with finserv loan department and sent a query. They suggested me to make the emi payment online after which i made the payment on dec 12th. I was surprised to get a message on dec 16th of another mandate reject charge. I contacted the bank and they confirmed that as bajaj finserv has again raised a request for payment of emi, hence the mandate reject charge. I would like to know why i was charged on dec 16th when i had already paid my emi on dec 12th. Also bajaj finserv has charged me for their card and though 45 days have passed i am yet to receive my card. My bank also confirmed that they had many customers who had faced same issue with bajaj finserv regarding mandate reject even after paying their emis. This is a clear case of customer harassment and i request strict action to be taken against bajaj finserv.