Bajaj Finserv — missbehavior call and harassment

Emi from my bank is not debited since october 2018
I had submitted 3 time nach form to restart thet autodebit but even after confirmation from bajajfin on mail they deny to debit at the emi date
I am doing manually payment on emi date and share the recepit of same on mail id of them but afterdoing all that i am receiving harrassement call from them
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I hhave updeate my mobile no.
i cant login with my new no
i have not password and coustemr id

my new no. is [protected]
My mother Bajaj finance card no-[protected] is being declined by Flipkart while I m trying to purchase a laptop of Asus of 24k.Basically otp is coming but it is saying payment is failed and declined by bank..pls help me fast.

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    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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